ORDERS & CANCELLATIONS

An agreement for SONIA HOU JEWELRY LLC (“Seller”) to sell goods to you (“Purchaser”) is made when we accept your order. The description of goods, price and applicable tax are agreed on between Purchaser and Seller when order is placed. Seller’s charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is to be borne by Purchaser.

Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.

TERMS AND CONDITIONS OF WEB STORE PURCHASE

By purchasing goods from SONIA HOU JEWELRY LLC you are entering into a legally binding agreement with our company on the following terms. Please read and understand these terms as they affect your rights and liabilities. Please unpack and inspect your order immediately. Any and all claims must be reported within 5 business days.

WARRANTY

Our goal is to provide high quality goods and products. Accordingly, we warrant the goods will meet their specification and will be free from defects in materials and workmanship at the time of delivery.

SONIA HOU JEWELRY LLC is not responsible for lost or damaged jewelry after delivery has been accepted.

AUTHORIZED RETAILERS AND PRODUCTS

There is a lot of fraudulent activity that takes place over the internet, so if it seems too good to be true, it probably is. The only way to guarantee that you are purchasing authentic SONIA HOU products is to buy directly through our website.

To report possible knockoffs, please email info@soniahou.com.

PRIVACY POLICY & DISCLAIMER

We collect personally identifiable information through communications with you or through the SONIA HOU website, whenever you interact with SONIA HOU online. Some examples include:

  • • Creating an account on the SONIA HOU website

  • • Purchasing product on the SONIA HOU website